Privacy policy
Privacy Policy for Footsies
Effective Date: September 7, 2026
This Privacy Policy describes how Footsies ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our store, both online and at our physical location.
1. Information We Collect
When you visit our store or website, we collect certain information about your device, your interaction with our platforms, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device Information
Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
Purpose of collection: To load the site accurately for you and to perform analytics on site usage to optimize our platform.
Source: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.
Order Information
Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers or mobile payment details), email address, phone number, and shoe size/preference data.
Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source: Collected directly from you during the checkout process or in-store point of sale.
2. How We Use Your Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new sneaker drops, exclusive offers, and store updates.
3. Sharing Your Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We may use third-party e-commerce platforms and payment processors to power our online store and process transactions securely.
We share data with shipping and logistics partners to deliver your orders.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Behavioral Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you, such as alerts for new sneaker releases.
You can opt out of targeted advertising by contacting us directly or using the unsubscribe links provided in our promotional emails.
5. Your Rights
Depending on your location, you may have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
6. Data Retention
When you place an order through the store, we will retain your Order Information for our records unless and until you ask us to erase this information.
7. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
Email: [email protected]
Phone: +8801706543773
Address: Dhanmondi 10/A, Dhaka-1215
Store Hours: Mon-Sat, 10:00-22:00